Maintenance & Support
Reliable Website Maintenance and Ongoing Support
A Website Isn't “Set It and Forget It” — It Needs Ongoing Care
Launching your website is just the beginning. Like any essential part of
your business, your website needs regular attention to keep it running
smoothly, securely, and effectively.
That's where Delcode comes in.
We provide friendly, reliable website maintenance and support designed specifically for small businesses. No confusing tech jargon, no waiting weeks for replies — just real, responsive help when you need it.
Why Maintenance Matters
Think of your website like a vehicle. You wouldn't drive your car forever without oil changes and check-ups, right? The same principle applies online. Without regular updates, your site can slow down, break, or even become vulnerable to security risks.
That's why our maintenance and support services exist — to keep your website in top shape so you can focus on what matters most: running your business.
We take care of all the behind-the-scenes upkeep so your site stays:
- Fast and functional
- Secure against threats
- Up to date with modern technology
- Always online and ready for customers
What's Included in Our Maintenance Plans
Our support services cover everything small businesses need to keep their websites healthy. Whether you're on our monthly subscription plan or a one-time project, we'll make sure your website never gets neglected.
1. Regular Updates
We apply code improvements, security patches, and performance enhancements on an ongoing basis. You'll never have to worry about outdated software or broken functionality.
2. Content Edits & Updates
Need to change a photo, update your pricing, or add a new service? Send us your request — we'll take care of it quickly. Subscription clients enjoy unlimited small edits, so your site can evolve as your business does.
3. Security Monitoring
We monitor your site 24/7 for suspicious activity or potential issues. If something looks off, we take immediate action to secure your site and resolve the problem.
4. Backup & Recovery
We perform regular backups so your content is never lost. If you ever need to restore your site, we can do it in minutes — not days.
5. Performance Optimization
Over time, websites can slow down as new content is added. We routinely clean up and optimize files, images, and databases to keep your site running fast.
Real Support, From Real People
We're proud to offer genuine, human support — no ticket systems, no automated replies, and no waiting days for a response. When you contact us, you'll reach a real person who understands your website and your business.
Whether you need help fixing a display issue, updating content, or just have a question about how something works, we're here to help — quickly, kindly, and in plain English.
Preventing Problems Before They Start
The best support isn't just about fixing things after they break — it's about preventing problems in the first place.
Our proactive monitoring and regular maintenance help stop small issues before they turn into big ones. You'll spend less time worrying about your website and more time focusing on your customers.
It's peace of mind, built right in.
Flexible Options to Fit Your Business
Not every business has the same needs, so we offer two main ways to handle maintenance and support:
Monthly Subscription (Recommended)
Our subscription plan includes hosting, unlimited small edits, lifetime updates, and continuous maintenance. It's perfect for small businesses that want a “done-for-you” experience.
You'll never have to schedule updates or manage renewals — we take care of everything automatically.
One-Time Project Support
If you purchased a one-time package, we still offer maintenance on an as-needed basis. Whether you need a one-time fix or a periodic check-up, we'll keep your site in shape whenever you call.
Common Support Requests We Handle
We help with all kinds of website updates and improvements, including:
- Adding new team members or services
- Updating contact info, hours, or pricing
- Refreshing homepage images or headlines
- Adding seasonal promotions or announcements
- Fixing display issues on phones and tablets
- Reviewing performance and suggesting improvements
No matter how small or big the request, you'll always know you have someone to turn to.
How Our Support Process Works
We make support easy and efficient:
- Submit Your Request: Send an email or message with what you'd like updated.
- We Confirm & Start: You'll get a quick confirmation that your request is in progress.
- Quick Turnaround: Most updates are completed within 1-2 business days.
- Review & Approve: We'll send a preview or link so you can check the changes.
No forms, no complicated systems — just straightforward communication and dependable results.
The Delcode Difference
We built our maintenance and support service around what small business owners actually need:
- Simplicity: We handle everything technical.
- Reliability: You can always count on us to respond.
- Affordability: Clear pricing with no surprise fees.
- Partnership: We care about your success long after launch day.
When you work with us, you're not just getting a website — you're getting an ongoing partner who makes sure it stays great.
Stay Focused on What You Do Best
Running a business is demanding enough. Let us handle the maintenance, updates, and security so you can focus on growing your business.
Ready to get reliable support for your website?
Learn More About Our Support PlansReady to Elevate Your Business Online?
Don't settle for a website that holds your business back. Partner with Delcode and get a site that works as hard as you do.
Get Started Today